Business knowledge intake
Capture services, hours, service areas, pricing policy, booking, refunds, guarantees, escalation contacts, brand voice and prohibited claims.
ARQS structures approved business information, defines what the assistant may and may not say, builds escalation rules and tests the experience before production use.
Capture services, hours, service areas, pricing policy, booking, refunds, guarantees, escalation contacts, brand voice and prohibited claims.
Human-readable and structured business information with source and date fields so facts can be maintained deliberately.
Define handling for unknown information, complaints, privacy, emergencies, regulated topics, pricing accuracy and human escalation.
Test factual answers, unknowns, pricing, booking, prompt injection, hostile users, privacy, emergencies, lead capture and out-of-scope requests.
Review accuracy, source fidelity, safety, escalation, privacy, tone, lead handling, usefulness and clarity before launch.
Use a repeatable process from order and intake through configuration, testing, customer approval, deployment and maintenance.