Approved knowledge
ARQS organizes services, hours, service areas, policies, booking information and other customer-approved business facts into a structured knowledge layer.
ARQS structures your business information, defines answer boundaries and escalation rules, and applies a QA process before production use. The public rule-based demo is separate from this paid implementation service.
ARQS organizes services, hours, service areas, policies, booking information and other customer-approved business facts into a structured knowledge layer.
Unknowns, complaints, sensitive topics, privacy issues, emergencies and out-of-scope requests are routed according to defined rules rather than improvised answers.
The implementation is checked against expected questions, unknowns, edge cases and escalation behavior before production handoff.
Initial onboarding, business-knowledge configuration, response rules and implementation QA for the scoped website assistant.
Recurring managed service for customers who want ARQS to continue maintaining the scoped assistant configuration and business-knowledge updates.